Led by: Diane Myers, Senior Research Director, VoIP, UC and IMS
IHS Markit Technology Group and Nexmo, The Vonage API Platform
Cloud-based communications solutions, such as communications platform as-a-service, or CPaaS, is a key enabler for contextual communications, providing businesses the ability to connect with customers, partners, and even employees in complex ways through simple means. Next-generation voice and messaging interfaces can easily be added to existing apps to allow for seamless, omnichannel communication. This webinar explores how businesses can utilize CPaaS solutions as a key part of their digital transformation in order to better compete in an increasingly digital world. Enhancing business applications with a variety of communication channels in a seamless manner allows companies to better meet customers, partners, and employees where they are.
Who Should AttendEnterprises (mid-market and large) IT managers and business line decision makers (CFO, CMO, CIO, COO, Customer Experience leaders, Customer Support Leaders, Chief Digital Officers).