The UC as a Service (UCaaS) Scorecard profiles, analyzes, and ranks leading hosted unified communications service providers in the U.S. and Canada. Service provider scores are based on criteria such as installed base of lines or seats, financial stability, market strategy, service development and support options. Service provider scores and data are displayed in charts and tables in the report, accompanied by service provider profiles describing their offerings and analysis of the individual scores.
For this scorecard, we rank the 10 largest hosted VoIP and UC service providers, currently including:
Senior Research Director, VoIP, UC, and IMS
Joining Infonetics Research/IHS in December 2008 and leveraging 20 years of telecom industry analyst and marketing experience, Diane Myers is widely regarded as one of the VoIP industry's top analysts.